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| Technical Support |
Multi Imager provides nationwide on-site field service and 24/7 tech support.
- Multi Imager is an authorized service sub-contractor for Agfa HealthCare, Philips Medical, Sony Electronics and Medlink.
Field Service and Support Programs
Multi Imager field engineers are OEM trained and certified to service Agfa DRYSTAR and Kodak DryView printers, their respective DICOM connections, Agfa CR and Orex CR. Our engineers provide;
- Troubleshooting and repair
- Preventive maintenance
- Site planning and equipment upgrade options
- Installation and/or de-installation of equipment
- System configuration
- Replacement parts
Multi Imager on-site services are complemented by service maintenance programs that meet your needs and budget. All programs are available in multi-year packages and backed by the Multi Imager warranty. Service programs include;
- Full service contracts
- Parts and tech support contracts
- Preventive maintenance contracts
- Time and materials
